I was shown the utmost respect by every single person starting with Angela who guided the paperwork and credit card process over the phone to the receptionist, nurses, on-call nurses, and of course Dr. Raphael. This was the first time I have ever had surgery and I am beyond happy with the total experience. Dr. Raphael is doing a service far beyond strictly medical reasons. He is changing people’s lives, myself included. I walked into his office physically female and he gave me new life by removing my friends so I was able to walk out as male. I am beyond grateful for everyone at this office.