In Texas, the terms “assistance animal” and “service animal” mean “a canine that is specially trained or equipped to help a person with a disability.” The tasks that the service animal may perform must be directly related to the owner’s disability. When accompanied by a trainer, service animals in training are afforded the same access rights as trained service animals that are with a person with a disability.
A person who uses a service animal is responsible for any damages caused by the animal. The person using the animal shall keep the animal properly harnessed or leashed. If the person’s disability does not permit the use of a harness, leash or tether, the animal must still be under the person’s control. The service animal can be removed if it is not under a handler’s control.
Properly trained service animals are allowed in our facility, however, an animal that provides only comfort or emotional support is not considered a service animal. Pets or emotional support animals are not permitted in our lobby, clinic or surgery center. If you are accustomed to traveling with your pet or emotional support animal, please make other arrangements for the animal’s care while visiting our facility.
“I was shown the utmost respect by every single person starting with Angela who guided the paperwork and credit card process over the phone to the receptionist, nurses, on-call nurses, and of course Dr. Raphael. This was the first time I have ever had surgery and I am beyond happy with the total experience.”
“This staff and surgeon were top notch. They treated me in such a friendly manner and really took the time to access my individual needs. I left there feeling like I was a part of their family and can not see myself going anywhere else for this procedure.”
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